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Get ready! Activate your U-Pass today.

Spring/Summer U-PASS Update

The 2022 Winter U-Pass will expire on April 30. In the last five days of the month, students will see a yellow warning on the validators letting them know that their pass will soon expire. 

For students who will continue using transit over the Spring and Summer here are some options:

  • For any students taking in-person or Hybrid classes and assessed for the 2022 Spring/Summer U-pass, log into your mystudentsystem and add your Spring/Summer U-pass to your already active Arc card. If you do not have an Arc card, visit the SAMU Office (SA-301) to pick one up. The Spring/Summer U-Pass is Valid May 1 – Aug 31
  • For any student who is not assessed for the U-Pass for the Spring/Summer but will be using transit, you will be required to purchase a monthly paper pass for the transit agency you are using. Discounted programs will not be live in Arc, so any non-U-Pass student will not have the option to continue using their Arc card over the Summer. We encourage you to keep your Arc card, as it can be used again next year. 
Winter Term U-pass Update

In response to the Omicron variant and moving classes online for the majority of students until February 28th, The Transit agencies and the Student Associations’ discussed providing a partial rebate to students. Upon consideration, ETS, along with regional partners St. Albert, Strathcona County, Fort Saskatchewan, Spruce Grove, Leduc and Beaumont, will be issuing a 25% rebate (equivalent to $45) per student assessed the Winter U-pass.  

Stay tuned for more information as to when and how you will receive this rebate!

 
Attention: Please do not deactivate your Arc Card as you cannot reactivate it and will need to pick up a replacement card.
Note: U-pass Valid Date
  • Fall term Aug 25 – Dec 31
  • Winter term Jan 1 – April 30
  • Spring term April – Aug 31
Where and when can I pick up my Arc card?
  • Jan 4 – 21 on the Main floor of the SAMU Building under the stairs 9am – 4 pm Monday to Friday
  • Jan 24 and onward in room SA-301 8:30am – 4:30pm Monday to Friday
How do I add my U-pass to the Arc Card?
  1. Check if you are eligible to receive a U-Pass. You must be taking a credit course in-person or a hybrid. If eligible, the $180 U-Pass fee will appear on your Enrolment and Account Summary in your Fees tile on your MyStudentSystem Portal.
  2. Pick up your Arc card. Pick up Date and Locations are as follows:
  • Outside the SAMU Office – SA-301 8:30am – 4:30pm Monday – Friday
  1. Register your card by logging into your MyStudentSystem in the Fees tile, select U-Pass- Arc Card. Click on the green button “add new Card” A new window will pop up – Add 19 digit Account Number found on the back on the card and the 3 digit verification Code found on the front. Save.

A sucCessful added card will have an Active Arc Card Status

  1. Add Term U-pass on to the Arc Card by Clicking on the Active Card line – a new window will pop up. Change the toggle of the term to Yes

  1. Read and accept the terms and conditions
  2. Save
  3. Wait. It can take up to 12 hours to activate the U-Pass onto the card. Please check back that the U-pass Status is changed to active before use

ARC Card Info

The Arc Card is the new Edmonton Metropolitan Region Smart Fare card that you can upload your U-Pass onto. No more Stickers and no more line!

Tap your Arc Card when you get on and off the Bus or LRT.

HAVE QUESTIONS ABOUT U-PASS? WE HAVE ANSWERS.

Universal Transit Pass (U-Pass) is a group discount program that lowers the cost of transit for MacEwan Students. The U-Pass is much lower than the cost of purchasing monthly passes for the same period of time because costs are spread over a large participant base.

Simply put students voted for it.

The U-Pass was overwhelmingly endorsed by MacEwan students through referenda in 2007, 2010, 2013, 2017, and 2021 to accept a mandatory fee assessment for the U-Pass.

 

The U-pass is assessed to all students who have at least one credited in-person or hybrid class.

Students who are taking all classes online or those who are in non-credit classes are not eligible for the U-pass. Check your Fees on your MyStudentSystem.

A universal participation base is fundamental to the U-Pass concept, allowing the costs of transit service to be spread across a large population. Student buying power is also increased when pooled, which helps further bring the price down. To ensure that the U-Pass price remains low, all credited full-time and part-time on-campus students must be part of the program.

The U-Pass fee will stay at a fixed rate of $180 per term starting Fall 2021 and ending in Spring 2025

  • 2021-22: $180 per term
  • 2022-23: $180 per term
  • 2023-24: $180 per term
  • 2024-25: $180 per term

MacEwan Collects the U-pass Fee and 100% of it is transferred to the transit providers to help fund the transit service.

  • The U-Pass is not valid until it has been loaded onto compatible Smart Fare Media Card and the current calendar day is within the validity period for the U-Pass;
  • The U-Pass is non-transferable, is not available for resale, and may only be used by the Participating Student to whom the U-Pass is issued;
  • Edmonton Transit, St. Albert Transit, Strathcona County Transit, Spruce Grove Transit, Fort Saskatchewan Transit, Leduc Transit and Beaumont Transit, reserve the right to verify the validity of any Participating Student’s U-Pass;
  • A Participating Student who fails to comply with the rules, regulations, policies and bylaws of Edmonton Transit, St. Albert Transit, Strathcona County Transit, Spruce Grove Transit, Fort Saskatchewan Transit, Leduc Transit, or Beaumont Transit respecting ridership may have their ridership privileges revoked without refund of the U-Pass Fee
  • Edmonton Transit, St. Albert Transit, Strathcona County Transit, Spruce Grove Transit, Fort Saskatchewan Transit, Leduc Transit, and Beaumont Transit reserve the right to modify their respective transit routes and schedules.

ARC Card Troubleshooting

The advanced technology inside the cards can be sensitive. Be sure to not punch holes in the card, do not bend it, and especially don’t attach your arc card to the back of your cell phone while it is charging! This will destroy the chip in the card, and you will have to get another one.

Now that you have your ARC card, you never need to stand in a line again. Before each term, simply log onto your MyStudentSystem and add your next term U-Pass.

Very often, a “Card Read Error” can be caused by an RFID blocking wallet/card carrier that the students have placed the ARC card into, or a defective card. Students with a defective card should return to the SAMU Office SA-301 to replace their cards.

When tapping their ARC card, the students who have received the “insufficient funds” message are most likely students who do not have the U-Pass assessment or have not activated their card in the system.

Keep in mind, it may take up to 12 hours to activate the U-Pass from the MyStudentSystem Portal to the transit authorities. Transit operators and staff are aware this is a new technology and that some bugs could happen at the beginning. If your card does not work, the driver or Peace Officer might require you to provide further proof of validation for your enrolment in the U-Pass program. It is the student’s responsibility to contact SAMU office at their earliest convenience to solve this issue. One of the staff will troubleshoot with the student and advise if further steps are required to fix the issue.

important information

If your ARC card is lost or stolen follow the below steps

  1. Log on to your mystudentsystem and go to the fee tile and select “U-Pass-Arc Card” on the menu.
  2. Select the current active card – a pop-up window will open.
  3. Select a reason in the menu “Inactivate this Card for the reason” and Save.
  4. Pick up a new ARC card, register it and add U-pass back on

*Note once the card is inactive it cannot be activated again for U-PASS at this time.

Students can request a fee exemption from the U-Pass. Forms are found on your mystudentsytem in the Fee tile. Below is a list of the eligible exemptions with the type of documents required.

*Please note that you cannot opt out after you activate your U-pass

­­­­­1. I have a Valid DATS registration, Strathcona County Mobility Bus registration, St Albert Handibus registration, Accessible Transit Service (ATS) registration, Fort Saskatchewan Special Transportation Services Society (STSS) registration or Leduc Assisted Transportation Services (LATS) registration.

Documents Required: Copy of my DATS registration, Strathcona County Mobility Bus registration, St Albert Handibus registration, Accessible Transit Service (ATS) registration Fort Saskatchewan Special Transportation Services Society (STSS) registration or Leduc Assisted Transportation Services (LATS) registration

  1. I have a valid CNIB (Canadian National Institute for the Blind) registration.

Documents Required: Image of valid CNIB-issued photo ID card;

  1. I am a Co-op/Practicum student taking no other classes on campus and the Co-op/Practicum is located outside of the boundaries of the participating municipalities for 8 or more consecutive weeks within a single term.

Documents Required: Letter from the program stating the length and location of the Co-op/ Practicum.

  1. I am a current employee of a transit system owned and operated by any of the participating Municipalities.

Documents Required: Written confirmation on official letterhead of employment.

  1. I am a current MacEwan Full time and continuing staff or Faculty.

Documents Required: Written confirmation on official letterhead of employment that the employee is full time and continuing or faculty

  1. I am enrolled at MacEwan and another U-Pass partner school (University of Alberta, NAIT, or NorQuest College) and already paid for their U-Pass from the other institution.

Documents Required: Receipt with U-Pass fee paid from partner school

  1. I am a student who turns 65 years of age or older during the relevant School Term

Documents Required:  Image of Government issued picture ID to verify.

  1. I am registered in the Assured Income for the Severely Handicapped (AISH) program during the school Term

Documents Required: AISH verification letter (contact your AISH worker, or visit https://www.alberta.ca/contact-aish.aspx to request)

  1. During the school term I am living greater than 100km radius from MacEwan where my in-person classes are delivered

Documents Required: Documentation verifying proof of residency (utility bill in the student’s name, driver’s license, etc).

OPT OUT DEADLINES:

Fall 2021: September 30, 2021 at 4:00 p.m. 
Winter 2022: January 31, 2022 at 4:00 p.m. 
Spring 2022: May 30, 2022 at 4:00 p.m.

Book a Goal Session!

Do you find it difficult to stay on track with your assignments? Struggling to hit your deadlines? Goal sessions can be a helpful way to motivate yourself to keep your nose to the grindstone, and get stuff done. Goal sessions are an optional service within Study Buddies.

What to expect with a Goal Session:

  1. Volunteer check-ins on your goal – beginning, middle and end of your session.
  2. Referrals and suggestions on studying if you get stuck.
  3. A cheerleader to help you focus on your goal!

We want your feedback

Let us know how Study Buddies is doing or if you have any suggestions for how we can improve the service.

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Student Refugee Program

Each term, $2.50 of your student fees goes towards supporting SAMU’s Student Refugee Program (SRP). Working with World University Service of Canada (WUSC), SRP funds the tuition and housing of a refugee student for four years. With the help of a local committee group made up of students and staff, SAMU ensures all the sponsored student’s needs are met throughout their time at MacEwan.

Questions? Email norteym@macewan.ca

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Questions? Email norteym@macewan.ca

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