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Peer Support LIVE CHAT

Peer Support

Welcome to Peer Support Live Chat. This is a text based confidential service comprised of highly trained volunteers who are here to listen and provide resources. 

Our volunteers are not registered psychologists; they are students from MacEwan University and go through a rigorous screening process. Please remember we are considered a short-term service and we can direct you to longer term services if needed.

Full Live Chat conversations can take anywhere from 60 to 90 minutes. If you do not have that amount of time, a shorter session can be accommodated.

During our hours of operation a chat pop up will appear in the bottom right-hand corner.

Hours of Operation

Monday – Friday | 9 a.m. – 5 p.m.

If we are offline during our operational hours, it may be because our volunteers are with in-person clients. Please check-in later, and/or browse our mental health resources.

For those that need Assistance outside of Peer Support hours please consider contacting one of the following
  • If it is an active emergency and/or life is at risk, please dial 911
  • The CMHA Distress Line is available to provide confidential, non-judgmental and short-term crisis intervention, emotional support and resources to people in crisis or distress.

Have you had a conversation with Peer Support? Let us know how we’re doing. 

Not sure about what you can talk about? Take a look at these resources to get an idea of what is typically talked about in a session. 

These resources are not topics that can be exclusively talked about when using this service. We are an open and confidential service where no topic is off limits. 

For information about your coverage, opting out or back in, and FLEXing your plan, visit the mystudentplan website.

All part-time and full-time students paying Students’ Association fees have Health & Dental coverage under the SAMU Health & Dental plan provided by Gallivan: Student Health & Wellness, unless you have opted out. Not sure if you’re eligible?

The cost for health and dental insurance is $278.40 per year.This annual fee is split into two equal payments of $139.20 for your convenience. The cost is included in your tuition.

Students now have access to a variety of digital options for accessing doctors.

Still Unclear? 

Let’s be honest, insurance can be daunting. If you’re having trouble understanding the SAMU Health & Dental plan you can read more about it at or check out the Frequently Asked Questions.

Still not getting your answer?

Please contact: 
Linda Cuglietta,
Benefit Plan Coordinator
SAMU Building, SA-109A,

Hours: 9:00 a.m. – 4:00 p.m. 

To start your free mental health assessment visit the mywellness website.

Mywellness is included in your Health and Dental fees and is a mental health support that you can access throughout the year.

For more information on your legal coverage head to Your Toolbox on the mylegalplan website. 

Opt out dates: Aug. 3- Sept. 30, 2021

The cost for legal coverage is $21.41/per member/per year (tax included) for the 2021-2022 year. The cost is included in your tuition.

The price is subject to change for future years but will be reviewed and assessed each year by SAMU.


StressLess programming focuses on mental health resources, stress relief, and student wellness through a number of initiatives throughout both the fall and winter semesters, especially around mid-terms and finals.

In the past the StressLess Program has provided activities such as a free coffee station, free yoga, wellness dog visits, and snack bags.

For more information, please contact: 
Wellbeing Assistant,

Book a Goal Session!

Do you find it difficult to stay on track with your assignments? Struggling to hit your deadlines? Goal sessions can be a helpful way to motivate yourself to keep your nose to the grindstone, and get stuff done. Goal sessions are an optional service within Study Buddies.

What to expect with a Goal Session:

  1. Volunteer check-ins on your goal – beginning, middle and end of your session.
  2. Referrals and suggestions on studying if you get stuck.
  3. A cheerleader to help you focus on your goal!

We want your feedback

Let us know how Study Buddies is doing or if you have any suggestions for how we can improve the service.


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Jane Smith | Third Year, Political Science

Student Refugee Program

Each term, $2.50 of your student fees goes towards supporting SAMU’s Student Refugee Program (SRP). Working with World University Service of Canada (WUSC), SRP funds the tuition and housing of a refugee student for four years. With the help of a local committee group made up of students and staff, SAMU ensures all the sponsored student’s needs are met throughout their time at MacEwan.

Questions? Email

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Questions? Email